Very professional. I have always suffered with acne and acne scarring, tired and lack luster skin. Since I had Vampire therapy nearly a year ago, I have NOT had bad skin once! My skin is much plumper with less visible pores and a nice fresh sheen. What really surprised me was that I managed to get over my fear of needles – perhaps this was because it wasn’t made to feel like a hospital scenario. The vampire therapy session was a real treat – I’m so very glad I did it!