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Patient Journey

All of the treatments we offer at Elite are tested by our staff, on our staff, before we consider offering them to our clientele. We do not believe we can, in good conscience as a medical practitioner, offer treatments to our patients if we would not feel comfortable using them ourselves. This way, we can honestly assure you of the safety, quality and effectiveness of all of our treatments.

We also uphold a commitment to never over treat any of our patients, and to always examine the most medically appropriate course of action, by providing a variety of treatment options for every one of our clients when they first come to us. If a client were to come to us asking for a treatment that Dr. Shirin doesn’t believe is right for them, we feel that we have the ethical and medical responsibility to refuse to carry out this treatment. Instead, we prefer to work with our clients to find a solution that both you and Dr. Shirin feel is the most beneficial to your overall health, happiness, and well being. We don’t believe in over-treating any of our patients, and ensure that all of our treatment plans are of the best financial value to you.

Our commitment to becoming one of the industry leaders in ethical aesthetics practices drives what we do here at Elite, so you can feel confident that a treatment with us is safe, and that our qualified staff will make your experience with us a positive one. If you are thinking of getting an aesthetic treatment, contact us at Elite Aesthetics, the ethical clinic.

Patient Journey

Your Treatment Journey

We pride ourselves on giving each of our clients an amazing experience with us, from their original contact right up to the aftercare we offer. Find out your step by step client journey below…

01 Make Your Enquiry & Book Your Consultation

Give us a call or get in touch via our contact form, and our friendly front of house staff will be able to book you in for a consultation appointment at a time that is suitable to you. Your appointment will be confirmed via email and text message, and you will receive directions for how to reach us, as well as our terms and conditions.

02 Appointment Reminder

You will receive an appointment reminder 48 hours before you’re due to attend.

03 Arriving For Your Consultation

You will be able to park for free in our dedicated parking areas. You will be greeted with a warm welcome and a cup of fresh tea, coffee or detox tea. We will then hand you an iPad to complete a general health questionnaire prior to your consultation.

There is free wifi and phone chargers should you require them.

04 Your Consultation

This will take place with either Dr Shirin Lakhani or one of our experienced Aestheticians and usually lasts 45 minutes. During which we will discuss your concerns and the results you are looking to obtain. If required, a skin analysis will take place using our state of the art skin scanner. This will assist in understanding the condition of your skin. At the end of the consultation, a treatment plan will be recommended.

05 Your Treatment

After a warm welcome and a warming drink, you will be asked to sign your consent for your treatment. You will be taken through the treatment process and you will have the opportunity to ask any further questions you may have. Once your treatment is complete, you can relax and have a drink. We will then schedule your next appointment, or a review appointment.

06 Your Feedback

Within 24hrs you will receive an email asking for feedback, which is very important for us to ensure we offer you the best service.

07 Follow Up Appointment & Aftercare

Your follow up appointment will be held at the clinic or via a telephone, whichever is more convenient for you. This ensures that you can ask any further questions and review your results.

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What Our Clients Say...

4.97/5 from 1229 reviews

Dr. Shirin is a fully-trained and highly-experienced aesthetic physician, who works diligently to ensure a 5 star quality service, and brings an honest and ethical approach to every one of our clients. With over 20 years of experience in the medical field, including several years as a GP and a sub-speciality in anaesthetics, Dr. Shirin is fascinated by the harmony between medicine and aesthetics, and with her expertise, Elite Aesthetics is able to offer effective, doctor-led treatments to vastly improve the lives of our clients.

To find out more about how we’ve put a smile on customers faces in the past, read our testimonials below for first-hand accounts of a variety of our treatments. You can also find out more about what we think at Elite on our blog, as well as reading more about what the press says about us. Our delighted clients hail from areas including Dartford, King’s Hill, Gravesend, Bromley, Maidstone, Sevenoaks, and West Malling – as well as from further afield.

Had a consultation with Elite yesterday, I must say I was a bit nervous, but Charlotte was so friendly and helpful.
I was given lots of advice and was given products that were within my budget.
I was able to pick the products up with an hour, all the safety restrictions where in place and worked very well.
I was very excited to use my new skin care products.
And I was not disappointed, they were amazing and my skin felt amazing too.
I was 100% satisfied with the service I received from the moment I called Elite, every member of staff was friendly and professional.
I am looking forward to attending the clinic to have some treatments very soon.
Thank you ladies for all your help and for making me feel at ease and confident with the viviscal professional products I purchased.


Elite is an outstanding professional clinic with high standard treatments. All the staff members are friendly and offer you honest opinions when it comes to products and treatments. This is a welcoming clinic that I can 100% recommend. Treatments are spoken through and explained in detail, also aftercare. Confidential pictures are taken to review progress which is great. I have been going nearly a year now and am happy with all the treatments I’ve had, wouldn't go anywhere else. (Dermal Fillers Bromley)


Charlotte was great and gave some good advice for my skin! Thank you and will definitely recommend your services now I know where you are :)


A great discovery in the neighbourhood ! There is no need to go up to London for a beauty treatment of any kind. You'll find a whole range of different treatments suiting all age groups and concerns. Welcoming, reassuring, friendly, professional, high tech. I shall be back for more. I love the results of the Thread Lift I had.


Great clinic, lovely, clean and modern. Charlotte was excellent, knowledgeable about the treatment whilst also friendly. The facial itself was very enjoyable and my skin looks and feels tighter and smoother. I highly recommend the Hydrafacial Treatment.


Dr Shirin’s professional approach fills you with confidence. The clinic is modern and efficiently run. They certainly do their utmost to help and advise their clients. I am 100% satisfied that I made the right decision in choosing Elite Aesthetics!

  • Accreditations
  • accreditations

We have extensive knowledge and experience in the medical and aesthetics industries, but we know that above all, the results matter! All of our treatments are vigorously tested in-house before we offer them to our clients to ensure they are safe, effective and will give you, our wonderful clients, the results you want. Your happiness, well-being and satisfaction are at the very core of everything we do here at Elite Aesthetics, and as a result we will never over-treat or carry out a procedure that Dr. Shirin, deems inappropriate or unsafe. Ethical treatment guides our practice, and we aim to become an industry leader in this respect. This means you can always feel confident that you are in safe hands when you choose Elite Aesthetics.

Our practice is led by our founder, Dr. Shirin Lakhani, who is an advocate for greater regulation in the aesthetics industry. Dr. Shirin and Elite Aesthetics believe greater regulation is vital to the development of aesthetics industry as a whole, and as such, our clinic’s philosophy is based on providing doctor-led care to the highest, medically approved standards. We adhere to stringent ethical and medical principles ensuring all the procedures we offer are safe and effective. Dr. Shirin is also fully registered with the GMC (reference number 4634863), and Elite Aesthetics is Save Face accredited, an endorsement recognised by the UK Government, The Department of Health, NHS England and the CQC (Care Quality Commission).

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Testimonials (Avg: 5 / 5) of 1229