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Patient Journey

All of the treatments we offer at Elite are tested by our staff, on our staff, before we consider offering them to our clientele. We do not believe we can, in good conscience as a medical practitioner, offer treatments to our patients if we would not feel comfortable using them ourselves. This way, we can honestly assure you of the safety, quality and effectiveness of all of our treatments.

We also uphold a commitment to never over treat any of our patients, and to always examine the most medically appropriate course of action, by providing a variety of treatment options for every one of our clients when they first come to us. If a client were to come to us asking for a treatment that Dr. Shirin doesn’t believe is right for them, we feel that we have the ethical and medical responsibility to refuse to carry out this treatment. Instead, we prefer to work with our clients to find a solution that both you and Dr. Shirin feel is the most beneficial to your overall health, happiness, and well being. We don’t believe in over-treating any of our patients, and ensure that all of our treatment plans are of the best financial value to you.

Our commitment to becoming one of the industry leaders in ethical aesthetics practices drives what we do here at Elite, so you can feel confident that a treatment with us is safe, and that our qualified staff will make your experience with us a positive one. If you are thinking of getting an aesthetic treatment, contact us at Elite Aesthetics, the ethical clinic.

Patient Journey

Your Treatment Journey

We pride ourselves on giving each of our clients an amazing experience with us, from their original contact right up to the aftercare we offer. Find out your step by step client journey below…

01 Make Your Enquiry & Book Your Consultation

Give us a call or get in touch via our contact form, and our friendly front of house staff will be able to book you in for a consultation appointment at a time that is suitable to you. Your appointment will be confirmed via email and text message, and you will receive directions for how to reach us, as well as our terms and conditions.

02 Appointment Reminder

You will receive an appointment reminder 48 hours before you’re due to attend.

03 Arriving For Your Consultation

You will be able to park for free in our dedicated parking areas. You will be greeted with a warm welcome and a cup of fresh tea, coffee or detox tea. We will then hand you an iPad to complete a general health questionnaire prior to your consultation.

There is free wifi and phone chargers should you require them.

04 Your Consultation

This will take place with either Dr Shirin Lakhani or one of our experienced Aestheticians and usually lasts 45 minutes. During which we will discuss your concerns and the results you are looking to obtain. If required, a skin analysis will take place using our state of the art skin scanner. This will assist in understanding the condition of your skin. At the end of the consultation, a treatment plan will be recommended.

05 Your Treatment

After a warm welcome and a warming drink, you will be asked to sign your consent for your treatment. You will be taken through the treatment process and you will have the opportunity to ask any further questions you may have. Once your treatment is complete, you can relax and have a drink. We will then schedule your next appointment, or a review appointment.

06 Your Feedback

Within 24hrs you will receive an email asking for feedback, which is very important for us to ensure we offer you the best service.

07 Follow Up Appointment & Aftercare

Your follow up appointment will be held at the clinic or via a telephone, whichever is more convenient for you. This ensures that you can ask any further questions and review your results.

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What Our Clients Say...

4.97/5 from 1229 reviews

Dr. Shirin is a fully-trained and highly-experienced aesthetic physician, who works diligently to ensure a 5 star quality service, and brings an honest and ethical approach to every one of our clients. With over 20 years of experience in the medical field, including several years as a GP and a sub-speciality in anaesthetics, Dr. Shirin is fascinated by the harmony between medicine and aesthetics, and with her expertise, Elite Aesthetics is able to offer effective, doctor-led treatments to vastly improve the lives of our clients.

To find out more about how we’ve put a smile on customers faces in the past, read our testimonials below for first-hand accounts of a variety of our treatments. You can also find out more about what we think at Elite on our blog, as well as reading more about what the press says about us. Our delighted clients hail from areas including Greenhithe, Dartford, Gravesend, Bromley, Maidstone, Sevenoaks, and West Malling – as well as from further afield.

Read How I Improved My Lichen Sclerosus

Had a consultation with Elite yesterday, I must say I was a bit nervous, but Dr Shirin was so friendly and helpful.
I was given lots of advice and was given treatment options that were within my budget.
A few weeks after the P Shot I've really started to see a difference and have gained my confidence back.

Thank You!



Elite is an outstanding professional clinic with high standard treatments. All the staff members are friendly and offer you honest opinions when it comes to products and treatments. This is a welcoming clinic that I can 100% recommend. Treatments are spoken through and explained in detail, also aftercare. I have been going nearly a year now and am happy with all the treatments I’ve had, wouldn't go anywhere else. The Bocox treatment started to work within a few days, which I was surprised about. So glad I went to Elite for treatment.



Thank you Dr Shirin, the O Shot has really helped me with my Lichen Sclerosus. I'd heard about the treatment on the LS Facebook Groups and message a few people that had treatment with Dr Shirin. I was like many in the group who had run out of treatment options and using creams on a daily basis. I have to say a few months after treatment, I can see a real positive change and I'm hoping my LS will continue to improve. Dr Shirin did say that I might have to have a second treatment given how severe my case is.




A great discovery in the neighbourhood ! There is no need to go up to London for a beauty treatment of any kind. You'll find a whole range of different treatments suiting all age groups and concerns. Welcoming, reassuring, friendly, professional, high tech. I shall be back for more. I love the results of the Thread Lift I had.


Great service as always, skin is glowing very happy


Very happy with the result of my recent visit. For sure will continue with Elite in future

  • Accreditations
  • accreditations

We have extensive knowledge and experience in the medical and aesthetics industries, but we know that above all, the results matter! All of our treatments are vigorously tested in-house before we offer them to our clients to ensure they are safe, effective and will give you, our wonderful clients, the results you want. Your happiness, well-being and satisfaction are at the very core of everything we do here at Elite Aesthetics, and as a result we will never over-treat or carry out a procedure that Dr. Shirin, deems inappropriate or unsafe. Ethical treatment guides our practice, and we aim to become an industry leader in this respect. This means you can always feel confident that you are in safe hands when you choose Elite Aesthetics.

Our practice is led by our founder, Dr. Shirin Lakhani, who is an advocate for greater regulation in the aesthetics industry. Dr. Shirin and Elite Aesthetics believe greater regulation is vital to the development of aesthetics industry as a whole, and as such, our clinic’s philosophy is based on providing doctor-led care to the highest, medically approved standards. We adhere to stringent ethical and medical principles ensuring all the procedures we offer are safe and effective. Dr. Shirin is also fully registered with the GMC (reference number 4634863), and Elite Aesthetics is CQC (Care Quality Commission) Registered, an endorsement recognised by the UK Government, The Department of Health and NHS England.

Elite Aesthetics has been awarded Thread Lift Certification by MINT Threads.

Aesthetics Clinic

Elite Aesthetics
Based on 338 reviews
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17:16 05 Jun 23
Hi, Alex here,Just had my Lichen treatment today with Dr Shirin,The whole team at elite are very friendly, comforting and understanding, and did everything they could to give me a wonderful and welcoming experience. They are all so kind, friendly and knowledgeable, world experts at what they do. I am lucky to have them near London. They are also super responsive on the phone and email, so I know they care about thier patients, and I'm very well taken care of, (as with other clinics I have been to, its often difficult to get them to respond to questions), but this clinic is the most responsive I have ever seen!This is a beautiful and wonderful place and I highly recommend it, and I will be recommending it to all my friends as well. They definitely deserve the super high reviews they are getting, so I'm happy to add another one! A Big thank you from me and my family for all you have done for us during this journey!

Margaret QuirkeMargaret Quirke

19:44 11 Apr 23
Great team, friendly and professional. Made me feel very comfortable. They explain everything in detail.very welcoming upon arrival too.I've been going now for a number f weeks and the attitude and cleanliness is consistent. The reception area is always spotless no matter the weather.The staff attitude is always friendly and they put me at great ease

Salima CharifSalima Charif

09:34 30 Mar 23
Good service, honesty and excellent customer service as always 👍

Valerie LambValerie Lamb

08:40 15 Mar 23
Yesterday I had a 'body sculpt' session, to help lymphatic drainage. I was zipped into a suit up to my waist. This massaged and lightly squeezed my feet, ankles, calves, thighs and abdomen. I was breathing oxygen rich air via nasal tubes. It was very relaxing and I slept really well last night. Thank you Elite Aesthetics.

Izzy ChaplinIzzy Chaplin

20:11 09 Mar 23
Today was the first time I visited Elite. The staff were all so friendly and accommodating. Dr. Shirin is so knowledgeable and really helped me understand all the concerns I had. I will definitely be returning. I highly recommend Elite to everyone, especially those concerned with the menopause !


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Testimonials (Avg: 5 / 5) of 1229