At last a solution for incontinence which is estimated to affect over six million people in the UK, and hundreds of millions of people worldwide. However, it is still seen as a taboo subject by many, and around half of women who suffer from urinary incontinence won’t ever seek help or treatment for their condition.
At Elite Aesthetics, we are passionate about breaking taboos around intimate health. Dr. Shirin Lakhani, our practice leader and medical director is an industry leader in the fields of women’s health and intimate health for men and women. We offer a variety of treatments to help improve our patient’s intimate health and provide medically approved solutions for a variety of intimate conditions, including vaginal laxity, erectile dysfunction, sexual dysfunction and incontinence. We treat clients across Kent and the South East, including Bexley, Bexleyheath, Greenhithe, Tunbridge Wells, West Malling, Gravesend, Bromley and the surrounding areas.
As we age, the muscles that hold our bladder and control continence often become weaker, and this can be exacerbated by the steep drop in oestrogen and collagen during the menopause, as well as vaginal childbirth, which puts great strain on the muscles in the area. Normally, these muscles, known as the pelvic floor muscles, hold the bladder tightly to give it support and create a muscular barrier that we need to consciously relax to urinate. However, if these muscles become stretched, weakened or damaged in some way, there isn’t this strong muscle barrier, and it may be harder to control the bladder, leading to leaking, dribbles and difficulty holding urine for longer periods of time.
There are 3 common types of urinary incontinence, urge, stress and mixed. There are a variety of reasons each form of incontinence may manifest, and they all can lead to significant discomfort, embarrassment or loss of freedom and independence. For many sufferers of incontinence, when you go out, you may have to plan your day around managing your symptoms, including where the nearest toilet is at all times, whether you have enough pads and what kind of clothes you should wear. It can also stop people from taking part in their hobbies and the things they enjoy doing, like sports and social activities.
The Emsella chair, created by award-winning medical and aesthetics manufacturer BTL, aims to help strengthen the pelvic floor muscles again and give patients back control of their bladder. It is a completely painless, non-invasive and non-surgical treatment used to improve the symptoms of incontinence and can be carried out in less than half an hour per session. Unlike many non-surgical incontinence treatments, it is completely non-invasive and can be carried out fully clothed.
The Emsella chair uses HIFEM (High-Intensity Focused Electromagnetic) frequencies to independently target the pelvic floor muscles and muscles at the neck of the bladder. This causes the muscles to contract and release, in the same way standard kegel exercises do. However, with the Emsella chair, the muscles are given a workout equivalent to 11,000 kegel exercises per treatment session!
BTL Emsella is so effective as it contracts the pelvic floor muscles to what is called the supramaximal level. As the treatment targets the pelvic floor muscles directly, and doesn’t require neuromuscular control, they can contract far more than they would consciously, creating the highly effective results that we see from our patients that simply can’t be achieved using manual kegel exercises alone.
The Emsella treatment also triggers the body’s natural production processes to create new muscle fibres and proteins, which further strengthens and tones the pelvic floor and bladder muscles, and improves the neuromuscular links between the brain and the bladder, which helps significantly to treat the symptoms of urge incontinence.
A course of 4-6 treatments are usually recommended to see optimum results, and some patients experience highly effective results from as soon as the first treatment.
There are generally three common types of urinary incontinence: Stress incontinence, Urge incontinence and mixed incontinence. BTL Emsella technology can be used to treat all three types effectively.
Stress incontinence is the most common form of incontinence, and is characterised by a difficulty holding urine when the bladder is put under physical strain, such as coughing, sneezing, laughing, jumping or lifting heavy objects.
Stress incontinence occurs when the pelvic floor muscles and the muscles at the neck of the bladder become weakened. For many sufferers, this is caused by the muscles naturally weakening as we age. As collagen is lost, muscles all over the body weaken and lose tone, and the pelvic floor muscles are no exception.
Stress incontinence can also be caused by vaginal childbirth, as, unsurprisingly, the muscles in this area are put under significant strain during vaginal childbirth. Generally, regular continence is restored from around six weeks to three months after giving birth, however, in cases where there has been a particularly long, complex or difficult birth, multiple vaginal births or birth to larger babies, regular continence may not return without intervention.
Urge incontinence is caused when the detrusor muscles in the wall of the bladder don’t extend and contract in the way they normally should. Normally, the detrusor muscles expand as the bladder fills, and then contract as the bladder empties, in conjunction with the relaxation of the pelvic floor muscles. However, in cases of urge incontinence, the detrusor muscles contract irregularly, causing the sensation of needing to urinate, even when the bladder is empty or nearly empty. This is also known as an overactive bladder.
Urge incontinence is generally caused by an underlying condition, including diabetes, urinary tract infections (UTIs) or neuromuscular conditions.
Mixed incontinence occurs when the symptoms of both stress and urge incontinence are present, and can be caused by a variety of conditions, including a combination of stress and urge incontinence conditions.
Emsella is unique among intimate health treatments as it offers highly successful results in a completely non-invasive treatment. Patients can sit, read a book or magazine, and talk to friends and family fully clothed while having an Emsella treatment, without any embarrassment or discomfort.
Emsella treatment takes less than half an hour per session, and is not at all painful, so your experience with us will always be quick and comfortable.
Emsella also targets the muscles directly, allowing the treatment to be effective for stress, urge and mixed incontinence. This makes the treatment a brilliant alternative to traditional kegel exercises, as they are time consuming, difficult, take a long time to have any significant effects, and in some more severe cases, aren’t actually possible, due to a severe weakness in the pelvic floor muscles. In these cases, Emsella is an effective and simple treatment to help increase the strength of the pelvic floor muscles quickly, and reduce the symptoms of incontinence.
At Elite Aesthetics, we carry out a full consultation process before any one of our treatments. During this consultation, we will go over the treatment processes, the kind of results you can expect from treatment and how the treatment works. We’ll give you the opportunity to tell us about your condition, any treatments you’ve tried in the past, the results you hope to see and your medical history, to ensure you’re suitable for treatment. The extensive consultation process also allows you to get to know our staff and clinic and make sure that we are the right choice for you.
As a medically led clinic, we don’t ever overtreat patients or give them a treatment that is not medically appropriate for them, and for any patient where we feel this is the case, we will work closely with this patient to find a suitable alternative.
When you arrive at our clinic for your Emsella treatment, you will be greeted by our friendly staff. Emsella treatment is incredibly simple, and all you need to do is sit on the chair for 28 minutes while it works its magic. The treatment isn’t painful, though some patients do feel a muscle tensing sensation during treatment.
After treatment, there is no downtime, and you can get back to your day straight away. Some patients feel results straight away after the first treatment, though others will need to carry our several treatment sessions to feel results.
We also offer a complete package to maximise the results of your Emsella treatment, and help rejuvenate your intimate health. This package includes:
At Elite Aesthetics, we are passionate about intimate health and breaking traditional taboos when it comes to treating intimate issues, such as incontinence. Dr. Shirin is one of the UK’s foremost health professionals in the field of intimate health, specifically women’s intimate health, and is a UK ambassador for several of the intimate health treatments we offer at Elite Aesthetics. She is an ambassador for the Ultra Femme 360 treatment and Emsella chair by BTL, and was the first female doctor trained in carrying out the O-Shot and P-Shot procedures, and is now the UK trainer for these treatments.
We have been featured in The Times Magazine for the various treatments that are available at Elite Aesthetics to help treat issues with intimate health. Dr. Shirin has also been featured extensively in the UK press talking about intimate health and incontinence, and the treatments that are available to help sufferers get their lives back, including in several national newspapers and live on ITV’s This Morning. She is passionate about breaking the taboos around intimate health and incontinence in mainstream public discourse, one treatment at a time.
Dr. Shirin has over 20 years of experience in medicine, and is an experienced and highly-qualified aesthetic doctor. She has also worked as a GP and has carried out specialisms in urology, minor surgery and anaesthesiology, as well as holding a postgraduate diploma from the Royal College of Obstetricians and Gynaecologists. Since leaving the NHS in 2013 to found Elite Aesthetics, Dr. Shirin has remained fully registered by the General Medical Council (GMC number 4634863), and follows their standards of Good Medical Practice.
She is an award-winning aesthetic doctor, having been recognised by the Kent Health and Beauty Awards as one of the best aesthetic practitioners in the area, and by the My Face, My Body Awards, one of the most prestigious industry awarding bodies. Dr. Shirin is also an advocate for the development of ethical practice in the aesthetics industry, and the clinic is accredited by the CQC, England’s largest independent healthcare assessor, and by Save Face, which is a register of safe non-surgical aesthetic clinics that requires us to follow a stringent set of care and safety standards in everything we do. Save Face put great emphasis on the patient’s right to make safe, client focused, informed care choices when they go for non-surgical aesthetic care, something Dr. Shirin and Elite Aesthetics are completely committed to providing.
At Elite Aesthetics, we are passionate about giving all of our clients safe, high-quality, effective treatments to help free them from the symptoms of incontinence and make them feel like themselves again. We’re dedicated to safe and ethical aesthetic practice, as well as breaking taboos around intimate health to help more women find the solutions to their intimate health concerns.
Elite Aesthetics is situated on the banks of the river Thames, close to the Greenhithe and Ebbsfleet train stations, with quick and easy access into central London. We offer our revolutionary treatments all over Kent and the South East, including the Maidstone, Sidcup, Orpington, Dartford, London and Kings Cross areas.
To find out more about our treatments for intimate health and incontinence, any of the other non-surgical treatments we offer at Elite Aesthetics, or to book your consultation, contact Dr. Shirin and the team and see how we can change you life and free you from incontinence.
4.97/5 from 95 reviews
Dr. Shirin is a fully-trained and highly-experienced aesthetic physician, who works diligently to ensure a 5 star quality service, and brings an honest and ethical approach to every one of our clients. With over 20 years of experience in the medical field, including several years as a GP and a sub-speciality in anaesthetics, Dr. Shirin is fascinated by the harmony between medicine and aesthetics, and with her expertise, Elite Aesthetics is able to offer effective, doctor-led treatments to vastly improve the lives of our clients.
To find out more about how we’ve put a smile on customers faces in the past, read our testimonials below for first-hand accounts of a variety of our treatments. You can also find out more about what we think at Elite on our blog, as well as reading more about what the press says about us. Our delighted clients hail from areas including Dartford, King’s Hill, Gravesend, Bromley, Maidstone, Sevenoaks, and West Malling – as well as from further afield.
Elite is an outstanding professional clinic with high standard treatments. All the staff members are friendly and offer you honest opinions when it comes to products and treatments. This is a welcoming clinic that I can 100% recommend. Treatments are spoken through and explained in detail, also aftercare. Confidential pictures are taken to review progress which is great. I have been going nearly a year now and am happy with all the treatments I’ve had, wouldn't go anywhere else.
Charlotte was great and gave some good advice for my skin! Thank you and will definitely recommend your services now I know where you are :)
A great discovery in the neighbourhood ! There is no need to go up to London for a beauty treatment of any kind. You'll find a whole range of different treatments suiting all age groups and concerns. Welcoming, reassuring, friendly, professional, high tech. I shall be back for more.
Very happy with the result of my recent visit. For sure will continue with Elite in future
I have been very happy with the care and attention you have received from Dr Shirin.. I would definitely recommend Elite to my family and friends.
thank you again for my follow up appointment to make sure i was ok and there was no life changing affects from the mess I had done else where how a midwife and beautician can inject and leave customers the way they did is unreal the mess my lips where in and the amount of lumps left was so bad and although there still not perfect Dr shirin managed to massage a lot of the lumps out so not only has she done my previous practitioners job with that but she also cares about the wellbeing of her customers I just wish I had got to Dr shirin to start with con not thank her enough
I am 100% satisfied with my results.
friendly and professional
Thank you so much! The results of my dermal fillers are amazing. At first, I was apprehensive but following my one to one consultation with you all my fears were addressed. I felt in safe hands and I am over the moon with the results I have had so far.
I was so impressed with my first visit to your clinic. Not only is it very tastefully done out but also spotlessly clean. It has a great feel to it. Dr.Shirin herself is just wonderful. I have a feeling she is about to change my life forever. I’m looking forward to my next appointment.
The clinic was above & beyond what I expected. Dr Shirin is amazing, I felt totally at ease with her, she gave a thorough explanation of everything we spoke about, very professional & knowledgeable. I highly recommend this clinic..
Inspite the discomfort of the fillers I am so pleased of the results
This was my third appointment with Shirin and as always it was first rate , professional and friendly. I can thoroughly recommend Elite Aesthetics and will continue to visit.
Vary happy off for second visit to week checkup was very impressed with the outcome after looking at my photos from before and after Thanks so much
Excellent services and treatments...
This facial felt lovely, and my skin felt amazing afterwards. Thank you Charlotte!
Amazing beautiful clinic! shirin was amazing made me feel so at ease and such a lovely lady. Can't wait to go back
Always a good experience and excellent results.
I really couldn’t be happier with my result and the fantastic profession service you provide!! Happy is a understatement.
Friendly professional & informative
Great service and friendly staff
The thought of the procedure was worst then the actual thing.Some discomfort but was over very Qwickly, was made to feel very relaxed. Everything done in a very professional manner, thank you
I have been seeing Dr Shirin for about two years now. She is amazing and has transformed the way I look. People ask how it is possible that i look younger now than I did three years ago. I used to be very depressed and self conscience but now Dr Shirin has helped me rebuild my confidence in the way I look and feel and I would never go to another clinic. Thank you Elite Aesthetics ????
Dr. Shirin, is very professional and clearly explains the treatment to you. I felt very relaxed and informed about my treatments. So glad I found Elite and don’t have to travel into London any more.
They offered a lovely gift for me due to an error on the machine.
Charlotte was really professional and friendly. The salon is clean and welcoming. As a competition winner I was treated the same as a paying client, with no pushy hard sell. I was informed about each process and my questions answered. After the HydraFacial my skin feels and looks wonderful. I would happily return and highly recommend the treatment, the salon and Charlotte. Thank you .
Consistently professional, knowledgeable and helpful - and of course the results are fabulous. Couldn’t recommend Elite more.
Very friendly..... and comfortable environment... very clean and fresh room Charlotte is very friendly and caring and makes you feel very comfortable.
Excellent service, prompt, professional, discreet and efficient service
Very Informative, Safe Experience. I felt completely in the know about what was going to happen and Dr Shirin ensured I was comfortable throughout the whole process. Will definitely be putting all of my treatments through Dr Shirin.
i had my 2nd micro-medical skin needling treatment yesterday and have to say i'm blown away by the results already! i'll be honest when Charlotte said it would be a good treatment for my enlarged pores i was a bit dubious ( having tried derma rollers before with no results and a lot of pain!) i'm so glad i listened! its slightly uncomfortable but manageable and well worth it!! thank you Charlotte - cant wait for my third treatment!
I have had the plex done on my eyes and I am so pleased with the amazing results! I had all 3 treatments now and feel 10 years younger!! I would like to say a massive thank-you to Dr Shirin . She made my visit to the clinic comfortable..She is a true professional and a lovely lady!! I am now on the ZO skin treatment can't wait for the results!!
I had my consultation with Dr Shirin this week she has recommended having Hydrafacial treatments to improve the texture and thinning of my skin, I have booked these on her recommendation. She has also suggested further procedures to give some fullness to my face and improve deep lines. I was very happy with the consultation and was comfortable with Dr Shirin.
Very easy and quick service
Always professional and helpful
Very friendly, knowledgeable and professional. Immaculate clinic.
Dr Shirin is a genuinely kind, direct and very informative person. She knows how to make you feel totally relax and at ease. Her approach and her treatment has definitely increased my confidence in her work and in myself and has improved my lifestyle. It’s great to know that someone of her expertise is easily accessible to everyone.
I think I actually skipped out of the clinic ! So happy with my results no bruising- minimal swelling and so natural and subtle ! So relived to have my face in the hands of someone I can trust- who is in it for genuine amazing results rather than the hard sell! Dr Shirin your amazing !!
Absolutely love everything about Dr Shirin, Charlotte and Elite Aesthetics - I have no reason (or desire) to go anywhere else!
I had Botox & cheek fillers, I need a little more in the cheeks but would only use maybe 1/4 of the product, I was kindly advised to wait until my next treatment rather than waste money or look over done. Excellent advice, she truly cares about you, rather than making money. My look is very natural, I don’t looked over done and I have many comments about how well I look
Very happy with my treatment. Dr Shirin, her staff and the Elite Clinic are extremely professional in all aspects including the aftercare service. I wouldn’t go anywhere else now and highly recommend them.
Had the tear trough treatment yesterday and am absolutely thrilled with first day results and looking forward to the next few weeks as it settles in. I had a very deep hollow under one eye that is no longer there at all! I am a bit of a wimp with needles but Dr Shirin is so calm and professional and explains everything as she goes along, that it was a completely comfortable experience for me. I have only recently discovered Elite and am so glad I have - a lovely clinic manned by a fantastic team - thank you!
Every time I visit the clinic it is a pleasure you are made to feel comfortable love my visits
Great service very professional. Am really pleased with the results!
Very friendly and professional. A relaxing environment with time for explanation and discussion. Very caring, treatment went smoothly. Highly recommended.
I have always been treated excellently by true professionals with their 'state of the art' skin care. The results are truly incredible. I would wholeheartedly recommend Elite to everyone.
As always lovely experience at Elite If you want a professional service in a lovely clean environment then I recommend you give Elite a try. Having done vast research before having any treatments I chose Elite and have not looked back.
Every time I visit Elite I have a wonderful experience. They are so friendly and welcoming and make you immediately feel comfortable. What sets them apart is that they go that extra mile - absolute dream team, also Charlotte is a magician! Cannot wait for my next treatment.
I have have had 3 treatments and each time I have had fantastic service. Dr Shirin Lakhani is lovely and very professional I have recommended you to all my friends.
I’m not a confident person so I was nervous about my consultation but I didn’t need to be, Dr Shirin was honest and very informative. I didn’t feel rushed at all and she made sure we had covered all areas of concern. Very professional clinic, I will be returning for treatment
Very professional everything was explained about the procedure very well. Had a very excellent experience.
Thoroughly enjoyed my experience at elite aesthetics. Initially I was was nervous but all the staff were really polite and kind and I was soon at ease. Dr shirin explained the whole procedure throughly making sure I understood and was most professional. I fully recommend having treatment at elite aesthetics.
Dr Shirin is very passionate about helping you achieve your goal and supports you every step of the way. Refreshing to spend time talking to a Dr that listens. Great service and team are lovely. Thank you.
I was very impressed with a professionalism and a patient care right from the beginning when I walked in to the clinic. I had a LED facial treatment and it was absolutely great. I will definitely be back soon!
Such a fantastic clinic. Professional, discreet, welcoming and reassuring. Always feel my best interests are at the heart of their advice and treatment plan options.
Just wanted to say I am really pleased with the outcome of my treatment and especially with my lips. There was no adverse swelling at all. I never thought I would like my lips done but will definitely do it again. I will come to you again (all the way from Norwich) as I like the results. Thanks again
I was recommended to Shirin by a friend. We spoke in great depth about which treatment would be best suited for me. I decided that cheek filler would give me the result I required and I couldn’t be happier – fantastic! My cheeks are fuller and it has made a difference to my appearance without being over the top. I have recommended Shirin to my friends. I will be back…Thank you once again.
I felt completely safe in professional hands and I look amazing too. Great before and after care. Definitely having more!
I have had two cosmetic procedures from Dr Shirin Lakhani, both I couldn’t be happier with! My lips have always been thin, so I spoke to Shirin in great depth about having lip filler. She put me at ease, with every question answered with great medical knowledge. Once I had my lips done, I was over the moon with the results! Wish I had found Shirin years ago! A few weeks later, I had Botox, and again, very happy with top results!!! I would be more than happy to recommend Shirin to my family and friends. Top lady!
Dear Shirin, just wanted to let you know how happy I am with my Botox treatment. From start to finish, it was very professional and I have a wrinkle free forehead. I have seen 3 other therapists in the past but you are definitely the best, so thank you so much.
Very professional. I have always suffered with acne and acne scarring, tired and lack luster skin. Since I had Vampire therapy nearly a year ago, I have NOT had bad skin once! My skin is much plumper with less visible pores and a nice fresh sheen. What really surprised me was that I managed to get over my fear of needles – perhaps this was because it wasn’t made to feel like a hospital scenario. The vampire therapy session was a real treat – I’m so very glad I did it!
I‘ve used Elite Aesthetics for over three years now and I couldn’t be happier with the results of my treatments. Dr Shirin has been nothing but honest and professional in her advice – even so far as guiding me away from treatments she doesn’t think I need. My skin has gone from tired, listless, and frankly ageing to fresh and glowing. I whole heartedly recommend Elite, and do so every time I’m asked “what do you use on your skin?”
Effective and well-priced service. I would definitely visit Shirin and the team again.
This is undoubtedly the very best aesthetic clinic I have ever been to! I have been having fillers and treatments for years and wish I had met Dr Shirin years ago, her expertise, guidance and advice is second to none. I am 37years and have now been going to Elite Aesthetics for nearly two years my treatments with Dr Shirin are so naturally done no-one ever believes me when I say I have lots of aesthetic treatments most people think I’m late 20’s and this is all down to the techniques and expertise of Dr Shirin Lakhani! I would never put my face or body in the hands of another aesthetic doctor she is the best I’ve ever met and am so grateful to her for the confidence I have regained.
I am very pleased with my plexr results from Dr Shirin, the little hook on the area just under my eyebrows has gone along with my pigmentation marks, my eyes are much tighter and all without surgery. Looking forward to my tear trough filler.
Dr Shirin made me feel very relaxed and comfortable during my procedure and the outcome was amazing. It was only some cheek and a small amount of lip filler but I felt and looked 10 years younger. You will not find a more professional or capable doctor than Dr Shirin Lakhani.
So so pleased with my second microneedling treatment with Charlotte.
I felt very comfortable and relaxed considering I was nervous about having microneedling done to treat my large pores, pigmentation and uneven skin tone.
Charlotte told me step by step what she was doing and answered all of my questions.
Looking forward to my next one. Thank you my skin feels smoother already! Xx
A great discovery in the neighbourhood! There is no need to go up to London for a beauty treatment of any kind. You’ll find a whole range of different treatments suiting all age groups and concerns. Welcoming, reassuring, friendly, professional, high tech. I shall be back for more!
Absolutely amazing! I’ve had a few treatments there now and each time they have been amazing. So friendly and welcoming. Can’t wait to start my next lot. See you soon ladies xx
Dr. Lakhani is, without doubt, the kindest and most caring physician you could ever ask for.
She is knowledgable and would never try to push any unnecessary added extras like so many aesthetic practitioners today.
I feel completely confident when recommending her to friends and family and no one has ever been disappointed.
She is the ultimate professional. I am always thrilled with results.
I’ve just had my first Hydra Facial at Elite Aesthetics and amazed at the results. A few friends have commented on my skin and said I looked
refreshed. I can see a difference in my pores and my skin is just glowing. Thanks to Charlotte for recommending this treatment for me!
Charlotte explained the treatment and benefits which I saw immediately after the treatment, especially an improvement in fine lines and smoother, softer skin.
I’ve already booked in for my next treatment.
What I love about Dr. Shirin is she really listens to you and gives you the best advice to suit your needs and budget. Her emphasis on natural enhancement and improvements means I only want to go to her for any aesthetic treatments. I trust her. Thank you again Shirin! X
Great clinic, lovely, clean and modern. Charlotte was excellent, knowledgeable about the treatment whilst also friendly. The facial itself was very enjoyable and my skin looks and feels tighter and smoother. I highly recommend the Hydrafacial Treatment.
Dr Shirin’s professional approach fills you with confidence. The clinic is modern and efficiently run. They certainly do their utmost to help and advise their clients. I am 100% satisfied that I made the right decision in choosing Elite Aesthetics!
We have extensive knowledge and experience in the medical and aesthetics industries, but we know that above all, the results matter! All of our treatments are vigorously tested in-house before we offer them to our clients to ensure they are safe, effective and will give you, our wonderful clients, the results you want. Your happiness, well-being and satisfaction are at the very core of everything we do here at Elite Aesthetics, and as a result we will never over-treat or carry out a procedure that Dr. Shirin, deems inappropriate or unsafe. Ethical treatment guides our practice, and we aim to become an industry leader in this respect. This means you can always feel confident that you are in safe hands when you choose Elite Aesthetics.
Our practice is led by our founder, Dr. Shirin Lakhani, who is an advocate for greater regulation in the aesthetics industry. Dr. Shirin and Elite Aesthetics believe greater regulation is vital to the development of aesthetics industry as a whole, and as such, our clinic’s philosophy is based on providing doctor-led care to the highest, medically approved standards. We adhere to stringent ethical and medical principles ensuring all the procedures we offer are safe and effective. Dr. Shirin is also fully registered with the GMC (reference number 4634863), and Elite Aesthetics is Save Face accredited, an endorsement recognised by the UK Government, The Department of Health, NHS England and the CQC (Care Quality Commission).